The health disparities in getting medical care need to be addressed. The existing policies in the Jordan community need to address the problems of remote-care access for low-income individuals. The proposed telehealth technology will help to overcome the problem of remote-care access. The proposed change will also provide cost-effective treatment and reduce the financial burden as it lessens travel costs and expensive insurance plans. This will help low-socioeconomic groups quickly get medical care without social, cultural, or racial differences. The desired outcomes of increased healthcare access, reduced financial burden, and provision of cost-effective care can be achieved through the change process of telehealth technology.
Various studies from the literature support the effectiveness of telehealth technology in providing medical care access to individuals. A study states that telehealth is a cost-effective approach that reduces travel hurdles and expenditures in accessing medical care (Ben-Assuli, 2022). Another study found that during COVID-19, telehealth provided excellent support in orthopedic surgeries (Sprowls et al., 2020). Video conferencing also can help surgeons treat patients effectively by getting expert opinions from other professionals in the field. A study demonstrated the critical role of telehealth in reducing health disparities by providing equal medical care accessible to all people (Hirko et al., 2020). Telehealth technology is a game changer for virtual medical care by experts in the field.
The proposed change will provide benefits to the community members and stakeholders. The Jordan community will benefit from Telehealth by providing individuals with equal medical care opportunities. It will help the low-socioeconomic group of people get medical care that was previously not affordable. The travel cost will be reduced and help the patients and healthcare organization manage the work balance (Hirko et al., 2020). Burnout among healthcare providers and nurses due to work pressure will be reduced. Moreover, the operating costs of the emergency department will be reduced due to fewer readmissions to the hospital.
Implementing telehealth technology requires funding and resources from government and private organizations. Funding from organizations, healthcare services, and help from healthcare experts will be needed to implement and sustain the proposed change in telehealth technology. Training healthcare staff will enable them to use technology to provide adequate medical care. The human resource budget includes the salaries of the project manager, healthcare experts, and nurse informaticists. It also has fringe benefits (incentives) and consultation services. In addition, funds are required for the installation costs, such as equipment and maintenance items.
The basic telehealth costs for implementation will range from about $ 15,000 to $150,000, depending on the features of the technology (Ravitz et al., 2021). The prices depend on the number of participants in the medical team and the resources needed. The cost also covers the salaries of healthcare staff and nurses, the installation of technology, and its initial maintenance. The budget estimate of the proposed change is $35,000, which covers the human resource support, fringe benefits, and equipment installation and maintenance costs. The first-year salary for the project manager, healthcare providers, and nurse informaticists will be $5,000, $10,000, and $4,000, respectively. The estimated amount for fringe benefits, including incentives and consultation services, will be $5,000 and $100, respectively. The equipment cost, including installation, will be $5,000. The material cost for educational purposes will be $5,000. The price for awareness sessions will be $900. The estimated budget will help provide telehealth services that improve outcomes.